Competency Mapping - Champlain Dementia Network

Develop your Knowledge and Skills for working with people living with dementia

Benefit from Dementia Knowledge for Improved Support and Care

Emergency Service Providers Skill and Knowledge

Emergency service providers, such as call centre staff and first responders, require fundamental knowledge of Dementia and adept communication skills to effectively assist individuals in urgent situations.

Community & Home Support Skills and Knowledge

Community support service workers require a strong understanding of Dementia to offer comprehensive support and meet diverse patient needs.

Dementia Society/Alzheimer’s Society Skills and Knowledge

Administrative staff or volunteers at the Dementia Society of Ottawa and Renfrew County or Alzheimer Society benefit from understanding Dementia for effective support in the workplace.

Primary Care Workers Skills and Knowledge

Working as support or administrative staff in Primary Care settings like Family Health Teams or Community Health Centers requires an understanding of Dementia to provide comprehensive care and support for people living with Dementia and their caregivers.

Long-Term Care Workers Skills and Knowledge

Staff in roles like housekeeping, food services, and volunteer services in long-term care homes and retirement homes can benefit from understanding Dementia to better assist residents.

General Public Skills and Knowledge

Workers engaging with the public, such as cashiers or taxi drivers, benefit from a foundational understanding of dementia to accommodate those living with dementia.

Caregiver Skills and Knowledge

Caregivers responsible for individuals with Dementia require a deeper understanding of Dementia and the essential skills to provide comprehensive support and specialized care.

The Dementia Learning Journey Never Ends

The target proficiency level for each competency will vary based on an individual’s position and the organization’s needs.

Competencies are the knowledge, skills, abilities, and behaviours that contribute to individual and organizational performance. Knowledge is information developed or learned through experience, study or investigation.

Skill is the result of repeatedly applying knowledge or ability. Ability is an innate potential to perform mental and physical actions or tasks. Behaviour is the observable reaction of an individual to a certain situation.

Professional Competency Assessment, Knowledge, Tools and Resources

Review full Mapping Competencies

About the Champlain Dementia Network

The CDN is a collaborative network of health care providers, including primary care, researchers, the community, community services, funders, and those with lived experience who work together to transform dementia care in eastern Ontario. From acute care to long-term care, from community settings to the comfort of home, the CDN uses the collective strengths and talents of its members to innovate, coordinate, and reduce the impact of dementia.