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General Public Skills and Knowledge

General Public Skills and Knowledge

General
Public Skills
and Knowledge

The General Public Supporting People Living with Dementia

The knowledge and skills recommendations are designed to help guide you through your individual or organizational learning plan. While there is no ‘hard or fast’ rule for who does what, the information will provide insight into the types of functions provided across levels. Depending on your role in the system, you may have more expertise in some areas than others.

Level 1: Dementia Knowledge & Skills

If you are a member of the general public or work in roles involving public interaction (e.g., bank employee, cashier, taxi driver, public transportation), the following knowledge and skills will be valuable in your interactions with individuals living with Dementia.

Key Concepts of Dementia
Normal Aging Versus Dementia
Effective Communication Skills for People Living with Dementia
Where to Get Help
Explore Resources

The Champlain Dementia Network Competency Mapping Tool

The Champlain Dementia Network Competency Mapping helps individuals, teams and organizations identify the recommended competencies for their staff to meet the needs of people living with Dementia. Our aim is to ensure the education and training provided in dementia and Dementia-related fields is of high quality and evidence-based.