Emergency Service Providers Skill and Knowledge

Emergency Service
Providers Skill
and Knowledge

Emergency Service Providers Supporting People Living with Dementia

The knowledge and skills recommendations are designed to help guide you through your individual or organizational learning plan. While there is no ‘hard or fast’ rule for who does what, the information will provide insight into the types of functions provided across levels. Depending on your role in the system, you may have more expertise in some areas than others.

Level 1: Dementia Knowledge & Skills

If you are working as a call centre staff member, paramedic, firefighter, or member of the police service, the following knowledge and skills will aid you in your interactions with people living with Dementia.

Key Concepts of Dementia

Normal Aging Versus Dementia

Early Warning Signs of Dementia

Effective Communication Skills for People Living with Dementia

Community Services & Supports

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Level 2: Dementia Knowledge & Skills

If you are working as a community paramedic, member of the police service, nurse, physician or in the psychiatric emergency service, the following knowledge and skills will aid you in your interactions with people living with Dementia.

Key Concepts of Dementia

Normal Aging Versus Dementia

Early Warning Signs of Dementia

Effective Communication with People Living with Dementia

Community Services & Supports

Caregiver Stress

Caregiver Issues and Challenges Along the Dementia Journey

Impact of Environment and Activities on People Living with Dementia

Able to Access needs Assessment for Adult Programs

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The Champlain Dementia Network Competency Mapping Tool

The Champlain Dementia Network Competency Mapping helps individuals, teams and organizations identify the recommended competencies for their staff to meet the needs of people living with Dementia. Our aim is to ensure the education and training provided in dementia and Dementia-related fields is of high quality and evidence-based.